What info is required to file a TimberTech Warranty claim?

  1. Homeowner contact information
  2. Location of deck (if different than primary residence)
  3. Details regarding installer (Self-installed/contractor-installed)
  4. If installed by a contractor, name and contact information for installing contractor
  5. Retailer information
  6. Date of purchase
  7. Date of installation
  8. Style and color of your TimberTech product
  9. Invoices from original purchase of TimberTech products
  10. Photo images detailing product issue
  11. Detailed description of the nature of the problem
Scroll to Top